跟进国外客户日常用语是指外贸人在日常跟进客户时使用的常用语,这些常用语可以帮助外贸人更好地与客户沟通,提高客户满意度。以下是一些跟进国外客户日常用语的详细介绍:
1.常规问候:Good morning/afternoon/evening, how are you? How have you been?
2.确认客户信息:Can you please confirm your address/phone number/etc.?
3.跟进产品信息:Have you received the product samples? Did you have a chance to try them out?
4.确认订单状态:Can you please confirm the status of my order?
5.请求反馈:Can you please provide feedback on the product/service?
6.提供帮助:Is there anything I can assist you with?
7.邀请客户参观工厂:Would you like to visit our factory?
8.提醒付款:Please remember to make the payment by the due date.
9.提供技术支持:If you have any technical issues, please don't hesitate to contact us.
10.确认客户需求:Can you please confirm your specific requirements for the product/service?
11.跟进会议安排:Can you please confirm the date and time for the meeting?
12.提供优惠信息:We have a special offer for our loyal customers. Would you like to take advantage of it?
13.确认交货日期:Can you please confirm the date for delivery?
14.跟进付款进度:Can you please provide an update on your payment progress?
15.提醒客户重要事项:Don't forget about the upcoming deadline for the order.
以上是一些跟进国外客户日常用语的详细介绍,外贸人在日常跟进客户时可以根据实际情况选择合适的用语进行沟通。
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